Return & Refund Policy
Our Promise We are committed to being your trusted partner by delivering high-quality products at the best value. If you are not fully satisfied with your purchase, we are here to help.
We want you to love your purchase! If you’re not completely satisfied, you have 15 days from the date you receive your item to request a return.
Holiday Return Window Extension: To accommodate seasonal occasions and holidays:
Thanksgiving Day: Orders between Nov 26, 2026, and Nov 27.2026
Christmas: Orders between Dec 25, 2026, and Dec 26, 2026
We provide an additional 7-day grace period. This means you have a total of 22 days from the date of delivery to contact us and initiate your return.
To ensure a smooth refund process, please make sure that:
Please note: For quality and hygiene reasons, items showing signs of wear, alteration, or damage cannot be accepted for a refund.
We take great pride in our quality control. However, if you receive an item that is defective or damaged, we sincerely apologize. We will gladly replace it for you immediately. Please reach out to us at service@gardenwed.com with a photo of the damage, and we’ll make it right.
To ensure your return is processed quickly and reaches the correct department, please follow these steps:
To avoid any complications with your refund, please kindly note:
Once your return arrives at our facility and is inspected, we will send you a friendly email notification. If your return is approved, your refund will be automatically credited to your original payment method within 14 business days.
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